Extended Warranties

Why do I advise customers to strongly consider purchasing an Extended Warranty?  I do it because it offers very practical protection for people I've come to care about.  The idea is that by purchasing an Extended Warranty you have fixed costs for your vehicle, rather than taking the risk of surprises and unanticipated bills.

My philosophy of extended warranties is that I strongly advise them on any items that you interact with physically on a regular basis.  I don't put them on things I hang on my wall, like a TV, but I do put them on things I'm handling or using physically-- like a vehicle.  My view is that buying insurance on reliability is a wise move when it comes to vehicles, which are complex combinations of parts which undergo severe stress in the normal course of usage.

Hulk Hogan, Sauron, and the Hummer H2 (Lifted, Yellow)

 

 This local truck has 75,000 kms and is ready to dominate the ring just like Hulk Hogan or Sauron.

 

 Because, er, you know, Hogan was a major wrestler and won often in the ring, whereas.... Sauron... Lord of the Rings...?

  

 No good?

  

Ok, that one was a stretch at best.  But it's a nice truck. Don't blame it for my crimes against humour and wit.

2003 Hummer H2
Country UNITED STATES
Make Hummer
Vehicle Type Multipurpose Vehicle (MPV)
GVWR Class Class G: 8,001-9,000 lb
Model H2
Body Type 4 Door Wagon; Hard Top
Engine Type V8, 6.0L
Check Digit 8
Model Year 2003
Assy. Plant Mishawaka
Production Seq. Number 136486
Brake System Hydraulic
Trim Level Base
Drive Line Type 4WD
Series 3/4 ton
Vehicle Class Full-size MPV
Engine Manufacturer General Motors
Fuel Type Gasoline
Manufacturer AM General LLC

  

 For more pictures please see this web page:

  

Mobile Paint Repair

One of the many services offered by my patrons, Crossborder Vehicles, is Mobile Paint Repair.  Our skilled professionals come to you and take care of the cosmetic issues your vehicle is experiencing.

CLEARANCE VEHICLES

Didn't suit the market, either.  But provided decades of fodder for commentaries.

From time to time even our shrewdest buyers choose items for our inventory that, for whatever reason, don't quite suit the market.  We often notice that what's hot in one season (and can't be found) seems to be tough to move the next season.  That's just the way it works.  Maybe it wasn't a buy-in, but a trade-in, and it didn't quite suit our niche.

Although the other ladies did their best to welcome her, Mrs. Bluebottle didn't...quite...fit... in the Mulberry Knitting Society.

Well, we've got some of these vehicles priced for clearance.  They're great deals, and if we can get a few hundred bucks above what we'd wholesale them out for, we're happy.

Here they are.

R21450 2008 Chevrolet Uplander
49,000kms $14,800

R21499 2008 Dodge Grand Caravan
60,000kms $16,800

R21501 2008 Ford Explorer
49,000miles $24,900

R21463 2007 Ford Expedition
49,000miles $33,850

R21462 2007 Ford Expedition
36,000miles $35,850

R21516 2006 Ford Expedition
40,000miles $29,900

R21437 2006 Ford F-150 FX4
95,000kms $24,800

R21512 2006 Ford F-350 Lariat
88,000kms $33,850

R21110 2006 Ford F-350 XLT
121,000kms $23,800

R21515 2001 Toyota Sequoia
71,000miles $18,800

R21517 2001 Toyota Sequoia
76,000(?)miles $17,850

R21528 2006 Ford F-350 King Ranch
75,000kms $35,850

R21834 2005 GMC Sierra 2500 Duramax
129,000kms $27,850

Like Beyonce says, 'if you like it then you'd better put a ring on it.' 

Beyonce Knowles -Pop Starlet

September 4, 1981

In other words, for more information, call me!

This phone might have been low-tech, but it didn't have that appallingly irritating Call Waiting feature in every package.

Sweet 2007 F350

We just got a beautiful 2007 Ford F-350 short box in stock.

Many more pictures are available here.

The truck has 100,000 kms and is priced at $38,800.  A very reasonable price for such a pretty truck.

Um, I'm a little curious as to why you're not on your way?  It's not going to last on the lot, especially this weekend, with our Free Car Clinic benefitting BC Children's Hospital.

Hurry!

DUCK

TRUCK

KNOW THE DIFFERENCE.

Play To Win

A good friend of mine really crystallized an important life motto for me a few months back when he insisted that it is crucial to "play to win."

We had played the Groo Card Game, and he'd been thwarted by the TM

The Apostle Paul spoke of running the race in such a way as to win the prize, not as a casual participant.

The Scriptures also say, "whatever your hand finds to do, do it with all your might".

Play to win.  It makes sense.

But what is the definition of "winning"?  It varies.  And it takes ongoing thought and wisdom (Ps. 111:10, Prov 9:10) to determine what is a real "win" in any given situation.  The ultimate win is peace with God, to be in his favour because of the finished work of Christ alone.  But what is "winning" for a Truck Merchant?

I've been deeply interested in salesmanship and the theory of selling since my early twenties.  As a Salesperson, what is the ultimate "win"?

Jeffrey Gitomer points out that customer satisfaction is worthless, but customer loyalty is priceless.  The true win for a salesperson is forming a relationship in which a customer truly (and appropriately) trusts you to match them with products/services that will truly meet their needs and desires.  To be the go-to person for those products/services, the one they choose over the competition.  To win as a salesperson is to achieve the position where a customer considers it more important to deal with you than to obtain any particular individual product or service.  For a Truck Merchant, the ultimate goal is to so care for customers that they'll prefer to choose me + any given truck, rather than choosing a specific truck + any given salesperson.

My belief is that winning in this setting is not achieved by many of the 'old school' selling paradigms I've studied.  Masters of the outdated style depended on 'closes', selling systems, and techniques--  Tom Hopkins, Zig Ziglar,  Charlie Jones, for example.  While I have enjoyed their work and value what I've learned from them, in order to work today, their techniques require a foundation of something that other trainers articulate and teach more thoroughly.

Winning, to me, is achieved through sincerity, transparency, attentiveness and respect.  While I work to increase my knowledge of trucks, I'll never know more than Google can quickly help me research.  While I value the effectively worded phrases which help couch ideas and proposals in palatable terms, I cannot and don't wish to persuade against a person's will.  I believe that working with a customer's autonomy, encouraging it, pointing out reasons for a customer to think twice, even thrice, or more, is a way to more solid deals and long-term trust.  In this I believe I'm more of the school of Gitomer, Vass, Camp and Willingham.

This week I received a visit from a truck shopper who had been to see me two previous times with his wife.  They'd been looking up and down the lower mainland for a vehicle, and the wife had finally had enough:  she couldn't endure vehicle shopping any more.  The husband came to me that day for one purpose:  to tell me that they'd decided to buy from me, and they'd choose one of a few vehicles I had available.  Which one wasn't all that crucial. He said to me "there are salespeople, and there are salespeople.  I came in today to tell you that you're the nicest salesperson we've ever met, and you win the race."

In truth, the pending sale of the truck is secondary to me.  The most exciting thing is that I played to win-- played in a way that is congruent with my inner being-- and succeeded.

2003 Lincoln Navigator

This 2003 Lincoln Navigator is in immaculate condition.

 

   Only 123000 kms, it has well below average numbers on the odometer.

 

 Luxury appointments throughout, inside and outside.

 

 DVD, Navigation, leather, all the features you'd expect in a luxury SUV.

 

 $24800.  Almost unforgiveably inexpensive.

 

It's still beautiful even with a few years on it-- just like this lady.

More photos (of the truck) here.

2006 Infiniti FX35 TECH PKG NAV 4WD WAYNE GRETZKY!

"The Infiniti FX is crossover utility designed for the owner who wants a fast, responsive car, but wants to haul five people and their ski equipment. Built on the same rear-drive platform as the Nissan 350Z and Infiniti G35, the FX makes no claims as a backcountry trekker. Instead, the FX offers an SUV-size package that can be driven on dry pavement with much more confidence than traditional sport utilities. It's excellent in wet and snowy conditions." -Automotive.com

* Alloy Wheels
* Body: SUV
* Heated Mirrors
* Intermittent Wipers
* Power: Mirrors
* Power: Trunk
* Rear Window Defroster
* Rear Window Wiper
* Sunroof
* Xenon Headlights

 

Vehicle Summary
Year 2006 Stock Number C21984
Make Infiniti Interior Color Tan
Model FX35 Exterior Color Grey
Trim TECH PKG NAV 4WD VIN
Odometer 45000 Drivetrain Four Wheel Drive
Doors Transmission Automatic
Price $35,850.00
plus applicable taxes Engine 6 Cylinder
Air bags Driver side, Passenger side, Side impact Brakes 4-Wheel Disks, Anti-lock brakes (ABS)

* Brakes: 4-Wheel Disc Brakes
* Drive: Four Wheel Drive
* Engine: Cylinders 06
* Limited Slip Diff
* Power: Brakes
* Power: Steering
* Tachometer
* Touring Suspension
* Transmission: Automatic

 

"As driver's cars, both the V6-powered FX35 and the V8-powered FX45 are powerful and exciting, with big brakes to match. Costing less than the German competition, but giving up nothing in terms of acceleration and handling, both models challenge SUVs from Mercedes-Benz, BMW, and Porsche in terms of value."-Automotive.com

* Climate: Air Conditioning
* Climate: Cabin Air Filtration
* Compass & Temperature Gauge
* Cruise Control
* Cup Holders: Front
* Cup Holders: Rear
* Digital Clock
* Floor Console
* Floor Mats: Carpet
* Floor Mats: OEM
* Height Adjustable Seats
* Map Light
* Media: AM/FM Radio Tuner
* Media: CD Changer
* Media: Compact Disc Player
* Media: Premium Sound System
* Navigation System
* Power: Locks
* Power: Windows
* Seat(s): Fold Up
* Seat(s): Memory
* Seat(s): Bench
* Seat(s): Center Arm Rest
* Seat(s): Heated
* Seat(s): Power
* Telescopic Steering Wheel
* Tilt Steering
* Upholstery: Leather
* Vanity Mirrors

 

* 3 Point Rear Seat Belts
* Air Bags: Driver Safety Air Bag
* Air Bags: Passenger Safety Air Bags
* Air Bags: Side Safety Air Bags
* Brakes: Anti-Lock Brake System
* Daytime Running Lights
* Driver Information Centre
* Electronic Stability Control
* Head Restraint
* Rear Parking Assist
* Security System
* Steering Wheel Audio Controls
* Tires: Compact Spare
* Traction Control

"All models come with leather seating surfaces, dual-zone climate control with microfiltration, power-adjustable heated front seats with driver's seat power lumbar support and adjustment memory, split folding and reclining rear seats, power tilt/telescope steering wheel, 300-watt Bose audio system with 11 speakers, steering-wheel controls, six-disc CD changer and MP3-CD playback, high-intensity discharge headlights, and roof rails (polished aluminum on the FX45, black on the FX35). Both FX models offer a Technology Package ($4,200) that includes a DVD-based GPS navigation system, satellite radio, and traffic-sensing cruise control."-Automotive.com

 

FX35 offers carlike handling and all-weather capability in a package that will never be mistaken for your average Explorer.

Laoded with 10-way power driver and eight-way front-passenger seats, sunroof, a power tilt and telescoping steering wheel, a 300-watt Bose audio system, a rearview monitor, dual-zone automatic climate control, keyless entry, HID headlights, an in-dash six-disc CD changer and 18-inch aluminum wheels.

Technology Package includes a DVD/Navigation system, intelligent keyless entry system.

 

We have an inventory of approximately 300 quality used vehicles. Check out our website! www.crossbordervehicle.com Distance is no problem-- we transport, too!

Jeff The Truck Merchant
Your Single Trusted Source For All Your Vehicle Needs
Toll-free 1-888-327-6712 or 604-825-8571
jeff@applewood.ca
http://truckmerchant.blogspot.com/

Applewood Crossborder Vehicle Sales
19820 Fraser Hwy
Langley, BC V3A 4C9
www.crossbordervehicle.com
Dealer#7889

Thanks for reading. Enjoy the picture of #99 with my compliments.

WARRANTY AND FINANCING AVAILABLE ON ALL VEHICLES!!

Deposits

The Truck Merchant toils regularly to persuade timorous customers to put down deposits on vehicles they are considering.  All deposits are 100% refundable and are offered as a service to the customer to avoid losing out on a vehicle while giving the purchase thought.

Yesterday a friend of mine came in to see a truck that was new to our lot.  He'd been several times, looking for a fairly specific kind of vehicle.  This one suited him perfectly, but he politely declined my urging that he put down a deposit to secure first rights of refusal.  He made an appointment to come in this afternoon to do the deal.

An hour or so before he was to arrive a colleague sold the truck.